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Frequently Asked Questions

What types of heat pumps do you offer?

1Click specializes in cold-climate air-source heat pumps that have been tested and proven to be reliable, even in our cold Canadian winters. We offer both central ducted heat pump systems and ductless mini-split heat pumps. Our mini-split heat pumps are available in single-zone or multi-zone configurations to suit your needs.

How do air-source heat pumps work?

An electric heat pump works by transferring heat from one location to another using refrigerant and a compressor. In heating mode, it extracts heat from the outdoor air (even in cold temperatures) and transfers it indoors. In cooling mode, it reverses this process to remove heat from inside and release it outdoors. Watch our video on how a heat pump works to learn more.

Are electric water heaters better than gas?

There are a few reasons why switching to an electric water heater is better than gas. Gas water heaters are typically more expensive than electric ones, use more energy, and don’t last as long. In comparison, electric water heaters are generally cheaper, use less energy, and last longer. Win-win-win! Thought natural gas was the cheapest fuel source? Think again. Watch our video to find out why natural gas is not as cheap as you think.

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